Frequently Asked Questions
Everything you need to know about your Cream Co. skincare journey.
Are Cream Co. products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective for all skin types, including sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email.
Is Cream Co. a cruelty-free brand?
Absolutely. We are committed to ethical beauty, meaning we never test our products or ingredients on animals.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it within 30 days for a full refund or exchange.
How should I store my skincare products?
To maintain the potency of our active ingredients, we recommend storing your products in a cool, dry place away from direct sunlight.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.