Returns & Exchanges

At Cream Co., we want you to love your skincare routine. If you are not completely satisfied with your purchase, we offer a 30-day return policy for products in their original condition.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization code.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all seals are intact to qualify for a full refund.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing